The buyer has the right to withdraw from the product within 14 calendar days from the moment of receiving the product. (Depending on the product, the buyer may not have mandatory withdrawal rights; in such cases, the reason must be clearly stated and explained.) Withdrawal rights do not apply if the Buyer is a legal entity.

To exercise the 14-day withdrawal right, the products may only be used for their intended purposes; the consumer is responsible for maintaining the quality and safety of the product during the withdrawal period. If products are used inappropriately, damaged due to careless handling during use, or if instructions are not followed, or if the original packaging is lost or significantly damaged, the online store has the right to reduce the refundable amount in accordance with the decrease in the product's value.

To exercise your withdrawal rights, you must submit a withdrawal form, which can be found here, by sending it to the email address info@mantinaman.lv within 14 days of receiving the products.

The buyer is obliged to return the products to the Seller without delay, but no later than 14 days after sending the withdrawal form to the online store. Upon receipt of the returned products, the online store shall immediately, but no later than within 14 days, refund all payments received from the buyer based on the Distance Contract.

The Seller has the right to withhold payment until the products are received from the Buyer or until proof of return is provided. If the buyer has chosen a shipping method other than the cheapest one offered by the online store, the online store is not obligated to compensate for the excess shipping costs.

The online store is not liable for any delay or failure to fulfill obligations, or any other type of non-performance, caused by circumstances and obstacles beyond the online store's reasonable control.

The online store reserves the right to refuse to sell products and to demand the return of products from the Buyer if the price indicated in the online store is significantly lower than its market price due to an error.